Welcome to AceTech Enterprises  
   
 
 
 
 
 
 
 
 
support.....
AceTech provides ongoing support for all our products & services.
Your invoices will give details of the level of support that you are covered for.
Websites
In general AceTech will rectify any faults which are our liability.  All of our website designs are tested for compatibility with a wide variety of browser and configurations, but the diversity of the internet means that your website may not appear identical on all computers.  If you have any queries regarding the appearance of your website please do not hesitate to contact us.
support
Occasionally there may be temporary unavailability of your website.  We generally host our websites using servers which have very high availability rates.  Should the unavailability of your website persist, please do not hesitate to contact us so that we can investigate.
Email
When your mailbox was set-up your will have received instructions on how to configure MS Outlook to send & receive emails.  Whilst our mailboxes support outgoing emails it is quite common for ISPs to insist that their account is used for outgoing emails.  If your outgoing emails stop working please initially check with your ISP.  If your incoming emails stop working and the problem persists (i.e. not a temporary unavailability of your email due to exceptionally high internet traffic), please do not hesitate to contact us so that we can investigate.
Contact Us
Please email us with your support question or complete the form below:
Email: support@acetech-enterprises.net
Online Support Request
Your Question / Comments:
Company Name:
Email Address:
 
Note: If you do not have agreed contractual support in place we reserve the right to make a charge for any work that needs to be undertaken (unless it is found to be AceTech's own liability).  Our standard minimum charge is 9.99 (plus VAT).
 

AceTech Enterprises Ltd
Email: admin@acetech-enterprises.net